Customer Service Advisor in Rotherham

This is a part-time role, between 25-30 hours per week 

We are Buildbase

We are Buildbase, we employ approximately 2300 brilliant people and we work from around 155 branches around the UK.

What we do

What we do is really simple, we sell building materials to the trade and public. We’re a ‘roll your sleeves up’ business with a can-do attitude and we take pride in serving our local tradespeople and communities.  

The role of a Customer Service Advisor

Our Customer Service Advisors play an integral part in the success of Buildbase. We're looking for Customer Service Advisors who will support all of our customers through pre to post-delivery, making sure that they are well informed at every stage. You will also be responsible for organising and following up on quotes using our 1-31 system (which training will be provided for) and supporting the sales function by helping the sales team where necessary, whether thats on the counter, or calling dormant accounts. 

We are happy to discuss the possibility of working flexibly. Please talk to us during the interview process about what works for you. We can’t promise to give you exactly what you want, but we do promise not to judge you for asking.

What you’ll get in return

• 23 days annual leave, plus bank holidays 
• The chance to join Grab – our one stop shop for all things discounts, benefits, communications and recognition
• Company bonus scheme
• A contributory pension scheme
• Awards where our colleagues are recognised quarterly and annually
• A generous staff discount scheme
• A range of training and development programmes to help you progress your career

Our Values

We have a set of values which we strongly believe in. If they speak to you then we have something in common!

We have the know-how We get stuck in We stand together We get it done

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Interested in applying for this role?

You're just a few minutes and a few simple steps away from your perfect job.

Please note that we reserve the right to remove this advert or change the closing date, dependent on the level of response received. You are therefore advised to submit your application at the earliest convenience.

We are an equal opportunities employer, if you are invited to intreview please let us know of any reasonable adjustments you require.