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Showroom Customer Support Advisor - National Accounts Office

Job Reference
Permanent Job share
Buildbase Trade Sales
Closing Date

Showroom Customer Support (National Accounts Office) in Nottingham!

This is a Job Share position - Monday - Wednesday (9:30-3PM) & Wednesday - Friday (9:30-3PM)

We are Buildbase

We are Buildbase, we employ approximately 2300 brilliant people and we work from around 155 branches around the UK.

What we do

What we do is really simple, we sell building materials to the trade and public. We’re a ‘roll your sleeves up’ business with a can-do attitude and we take pride in serving our local tradespeople and communities.  

The role of a Showroom Customer Support Advisor

As a Showroom Customer Support Advisor based in our National Accounts team, you will be responsible for dealing with any queries from our customers, whether that's chasing up a quote or an order, or just looking for information. You will need great customer service skills to be able to deal with a range of situations! You may also be asked to generate quotes on behalf of the Estimating team, enabling our customers to have all the right information to be able to place an order. 
We're looking for someone who has great communication skills, as well as the ability to plan and organise their time effectively to get the most out of their role!

What you’ll get in return

23 days annual leave, plus bank holidays
The chance to join Grab – our one stop shop for all things discounts, benefits, communications and recognition
Company bonus scheme
A contributory pension scheme
Awards where our colleagues are recognised quarterly and annually
A generous staff discount scheme
A range of training and development programmes to help you progress your career

Our Values

We have a set of values which we strongly believe in. If they speak to you then we have something in common!

We have the know-how We get stuck in We stand together We get it done

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Recruitment Methods

Interested in applying for this role?

You're just a few minutes and a few simple steps away from your perfect job.

Please note that we reserve the right to remove this advert or change the closing date, dependent on the level of response received. You are therefore advised to submit your application at the earliest convenience.

We are an equal opportunities employer, if you are invited to intreview please let us know of any reasonable adjustments you require.